Meka Karate's Terms & Conditions & Privacy Policy

Privacy Policy

Effective date: [Insert date]

Meka Karate (“we”, “our”, or “us”) is committed to protecting your privacy and handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or engaging with our services, you agree to the terms of this Privacy Policy.

1. Personal Information We Collect

We may collect personal information that is reasonably necessary for our activities, including but not limited to:

  • Parent or guardian name

  • Child’s name and age

  • Email address

  • Phone number

  • Suburb or location

  • Emergency contact details

  • Health or medical information relevant to safe participation (where required)

  • Payment and billing details

  • Any other information you provide via forms, enquiries, bookings, or communications

We only collect sensitive information where it is necessary and with your consent.

2. How We Collect Personal Information

We collect personal information in several ways, including when you:

  • Visit or browse our website

  • Submit an enquiry or registration form

  • Book a trial class or program

  • Communicate with us by phone, email, SMS, or social media

  • Participate in our classes, programs, or events

We may also collect limited technical information automatically, such as IP address, browser type, and website usage data, to help improve our website and services.

3. How We Use Personal Information

We use personal information for purposes including:

  • Providing karate classes, programs, and services

  • Communicating with parents and guardians

  • Managing bookings, enrolments, and payments

  • Ensuring student safety and wellbeing

  • Sending program updates, notices, or relevant information

  • Improving our website, programs, and customer experience

  • Meeting legal, regulatory, or insurance obligations

We do not use personal information for purposes unrelated to our services without consent.

4. Disclosure of Personal Information

We may disclose personal information to:

  • Instructors, staff, or contractors who need the information to perform their role

  • Service providers such as booking systems, payment processors, or IT providers

  • Sporting or governing bodies where required (for example, Karate Australia)

  • Government authorities where required by law

We do not sell or rent personal information to third parties.

5. Storage and Security of Information

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure. This includes secure systems, password protection, and limiting access to authorised personnel only.

When personal information is no longer needed, we take reasonable steps to destroy or de-identify it.

6. Access and Correction

You may request access to the personal information we hold about you and request corrections if the information is inaccurate, incomplete, or out of date.

Requests can be made by contacting us using the details below. We will respond within a reasonable timeframe.

7. Cookies and Website Analytics

Our website may use cookies and third-party analytics tools to help us understand website traffic and improve performance. Cookies do not identify you personally.

You can disable cookies in your browser settings if you prefer.

8. Marketing Communications

We may send emails or messages about programs, updates, or offers relevant to Meka Karate. You can opt out of marketing communications at any time by following the unsubscribe instructions or contacting us directly.

9. Children’s Privacy

We recognise the importance of protecting children’s privacy. Personal information about children is collected only with the consent of a parent or guardian and is used solely for program delivery, safety, and communication purposes.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Meka Karate
Email: [insert email]
Phone: [insert phone number]
Website: www.mekakarate.com.au

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Perfect, here’s an updated Privacy Policy with Meta (Facebook & Instagram) advertising and online booking systems clearly included.
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Privacy Policy

Effective date: 1st January 2025

Meka Karate (“we”, “our”, or “us”) is committed to protecting your privacy and handling personal information responsibly. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website, booking a class, or engaging with our services, you agree to the terms of this Privacy Policy.

1. Personal Information We Collect

We may collect personal information that is reasonably necessary to deliver our programs and services, including:

  • Parent or guardian name

  • Child’s name and age

  • Email address

  • Phone number

  • Suburb or location

  • Emergency contact details

  • Health or medical information relevant to safe participation (where required)

  • Booking and enrolment information

  • Payment and billing details

  • Marketing preferences

  • Any other information you voluntarily provide

Sensitive information is collected only when necessary and with consent.

2. How We Collect Personal Information

We collect personal information when you:

  • Visit or interact with our website

  • Submit an enquiry, registration, or booking form

  • Book a trial or class through our online booking system

  • Interact with our Meta (Facebook or Instagram) advertisements

  • Communicate with us via phone, email, SMS, or social media

We may also collect limited technical data such as IP address, device type, browser, and pages visited to improve website performance and marketing effectiveness.

3. Meta (Facebook & Instagram) Advertising

Meta Data Usage and Advertising Compliance

Meka Karate uses Meta advertising products, including Facebook and Instagram ads, the Meta Pixel, and Meta Conversions API, to measure performance, understand website activity, and deliver relevant advertising.

Through these tools, certain data may be collected when you interact with our website or advertisements. This may include actions such as page views, form submissions, bookings, or other interactions. This data may be shared securely with Meta to help us analyse advertising effectiveness and improve our marketing.

We confirm that:

  • We only use Meta data for legitimate business and marketing purposes

  • Data is collected in accordance with applicable Australian privacy laws

  • We do not sell personal data to Meta or other advertisers

  • Any data shared is handled in line with Meta’s data protection and privacy requirements

You can control how Meta uses your data, including ad preferences and tracking settings, through your Facebook or Instagram account settings. You may also adjust cookie and tracking preferences through your browser.

Meka Karate uses Meta advertising tools, including the Meta Pixel and conversion tracking, to:

  • Measure the effectiveness of advertising campaigns

  • Show relevant ads to people who have visited our website or interacted with our content

  • Understand how users interact with our website after viewing ads

This may involve the collection of anonymised data such as website visits, page views, and actions taken on our site. Meta may use this information in accordance with its own privacy policies.

You can manage ad preferences or opt out of targeted advertising through your Facebook or Instagram account settings.

4. Online Booking Systems

We use secure third-party booking and payment systems to manage class bookings, enrolments, and payments. When you book a class, relevant personal information may be shared with these providers solely for the purpose of processing your booking and managing our services.

These providers are required to handle your information securely and in accordance with applicable privacy laws.

5. How We Use Personal Information

We use personal information to:

  • Provide karate classes, programs, and events

  • Manage bookings, enrolments, and payments

  • Communicate important updates, schedules, and notices

  • Ensure student safety and wellbeing

  • Improve our website, services, and marketing

  • Meet insurance, legal, and regulatory obligations

We do not use personal information for unrelated purposes without consent.

6. Disclosure of Personal Information

We may disclose personal information to:

  • Instructors, staff, or contractors who require it to perform their role

  • Booking, payment, and IT service providers

  • Marketing and analytics providers, including Meta

  • Sporting or governing bodies such as Karate Australia, where required

  • Government authorities where legally required

We do not sell or rent personal information to third parties.

7. Storage and Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure. This includes secure systems, access controls, and reputable third-party service providers.

When information is no longer required, we take reasonable steps to securely destroy or de-identify it.

8. Access and Correction

You may request access to personal information we hold about you and request corrections if it is inaccurate or out of date.

Requests can be made using the contact details below, and we will respond within a reasonable timeframe.

9. Cookies and Website Analytics

Our website uses cookies and third-party analytics tools to analyse traffic, improve performance, and support advertising efforts. Cookies do not personally identify you.

You can disable cookies through your browser settings if you choose.

10. Marketing Communications

We may send communications about classes, programs, or updates relevant to Meka Karate. You may opt out at any time by using the unsubscribe link or contacting us directly.

11. Children’s Privacy

We collect personal information about children only with the consent of a parent or guardian. This information is used strictly for enrolment, safety, communication, and program delivery.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will be available on our website.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Meka Karate
Email: mekakarate@gmail.com
Website: www.mekakarate.com.au

 

Terms and Conditions

Effective date: [Insert date]

These Terms and Conditions apply to all students, parents, guardians, and participants engaging with Meka Karate (“we”, “our”, or “us”), including use of our website, enrolment in programs, attendance at classes, and participation in events.

By enrolling a child, booking a class, or using our services, you agree to these Terms and Conditions.

1. Enrolment and Participation

  • Enrolment is open to children within the age ranges specified for each program.

  • All enrolments must be completed by a parent or legal guardian.

  • Participation is subject to availability and acceptance by Meka Karate.

  • We reserve the right to refuse or cancel enrolment where participation is deemed unsuitable or unsafe.

2. Trial Classes

  • Trial or introductory classes are offered to allow families to experience the program.

  • Trial bookings are subject to availability and do not guarantee ongoing placement.

  • Trial fees, if applicable, are non-refundable unless required by law.

3. Fees and Payments

  • Fees are charged in accordance with the selected program and billing schedule.

  • Payments are processed via our nominated payment and booking systems.

  • Fees may be billed weekly, fortnightly, or monthly as outlined at enrolment.

  • Failed or dishonoured payments may incur an additional fee to cover processing costs.

4. Refunds and Cooling-Off Period

  • We may offer a limited cooling-off or change-of-mind period as outlined at enrolment.

  • Requests for refunds must be submitted in writing.

  • Refunds are not provided for missed classes, short-term absences, or schedule conflicts.

  • Where applicable, uniforms and equipment must be returned in unworn and good condition for a refund to be processed.

Nothing in these Terms limits your rights under Australian Consumer Law.

5. Class Attendance and Missed Classes

  • Classes operate on a structured program schedule.

  • Make-up classes are not provided for missed sessions due to illness, holidays, or personal commitments.

  • We may offer complimentary or bonus sessions during the term at our discretion.

6. Uniforms and Equipment

  • Students are required to wear the official Meka Karate uniform during classes.

  • Uniforms remain the responsibility of the family once issued.

  • Used or worn uniforms are not eligible for return or refund unless required by law.

7. Health, Safety, and Medical Information

  • Parents or guardians must disclose any medical conditions or injuries that may affect participation.

  • Meka Karate reserves the right to exclude a student from participation if it is considered unsafe.

  • Participation in martial arts involves physical activity and inherent risk. Reasonable care is taken to minimise risk.

8. Behaviour and Conduct

  • Students are expected to behave respectfully towards instructors, staff, and other students.

  • Disruptive, unsafe, or inappropriate behaviour may result in suspension or cancellation of enrolment without refund.

9. Photography and Media

  • From time to time, photographs or videos may be taken during classes or events.

  • These may be used for training, promotional, or marketing purposes.

  • If you do not consent to media use, written notice must be provided prior to participation.

10. Website, Bookings, and Advertising

  • Online bookings are subject to availability and system functionality.

  • Information provided through our website or advertisements is general in nature and may change.

  • Meka Karate uses Meta (Facebook and Instagram) advertising tools and website tracking in accordance with our Privacy Policy.

11. Cancellations and Program Changes

  • We reserve the right to cancel or reschedule classes due to instructor availability, venue issues, or unforeseen circumstances.

  • Where possible, reasonable notice will be provided.

12. Limitation of Liability

To the extent permitted by law:

  • Meka Karate is not liable for loss, injury, or damage arising from participation, except where required by law.

  • Liability is limited to the re-supply of services or refund of fees where applicable.

13. Privacy

Personal information is handled in accordance with our Privacy Policy, available on our website.

14. Changes to These Terms

We may update these Terms and Conditions from time to time. The most current version will be available on our website.

15. Governing Law

These Terms and Conditions are governed by the laws of Victoria, Australia.

16. Contact Us

If you have questions regarding these Terms and Conditions, please contact:

Meka Karate
Email: mekakarate@gmail.com
Website: www.mekakarate.com.au